Updated: April 21, 2020
Dear Residents, Family Members and Guests,
As a part of the Westmont family, we would like to share with you the steps that Westmont Living is taking in response to the Coronavirus outbreak. Just like you, we are watching the spread of the coronavirus very closely; here on the West Coast, and specifically within the neighborhoods where our communities are located. And, we want to assure you that we are diligently continuing with all precautions prescribed to us by the CDC to continue to keep cases out of our buildings and to aid in preventing the spread of this disease.
The Center for Disease Control (CDC) has identified that the “older population” is at a greater risk and that person-to-person spread is expected to continue. Knowing that our communities will possibly be impacted; these are recommended guidelines from the CDC and our local public health departments.
To the public-at-large; the CDC recommendation is for everyone is to stay calm and be prepared. We want you reassure you that Westmont Living is doing all that we can do to “be prepared” so that you can “stay calm” in knowing that your loved one is receiving the best possible support.
The 5 Steps for “being prepared” are; 1) preventing the introduction of the virus via visitors, employees and other residents; 2) preventing the spread of the virus with additional cleaning and sanitizing; 3) gathering the necessary supplies to support residents and staff; 4) responding immediately to symptoms and 5) educating residents and staff in the best ways to manage this new norm.
One-on-one virtual calls with family members
In addition to the Zoom meetings that our Executive Directors have with family members, we are now initiating a 3-hour window at all of our communities for one-on-one virtual meetings between our residents and their loved ones. Please reach out to the Executive Director if you would like to schedule a one-on-one virtual call.
We will continue to update you with any new developments through the Centers for Disease Control and Prevention. We want you to know that we have all protocols in place to ensure the safety and welfare of our residents, family members and our wonderful staff.
If you have any concerns at all, please call or email the Executive Director for further information about our response regarding the Coronavirus.